Reliable e-invoicing in a shared ecosystem

E-invoicing via Peppol is now an essential part of modern accounting. Due to its rapid growth and upcoming legal requirements in Belgium and Europe, the use of electronic invoices is increasing significantly.

As a software vendor, Yoursminc offers its clients an integrated Peppol solution. We utilize specialized external services for components such as network access and document exchange within Peppol. This is a common and secure approach within the industry.

What does this mean in concrete terms?

An e-invoice goes through multiple automated steps with different parties. During busy periods, this can lead to:

• delayed status updates

• longer processing times

• slower response times to external support services

Our role and our commitment

We do everything we can to support our customers as best as possible:

• pre-shipment technical checks

• active monitoring of invoices and statuses

• clear communication in case of questions or ambiguities

• support from our own support team

At the same time, we depend on the services and support of our external partners for certain aspects. If they are temporarily under increased pressure, this can also impact the speed with which we can provide definitive answers or solutions.

What can you expect from us?

Even in these situations, we remain your first point of contact. We actively monitor your files, coordinate with our partners, and keep you informed as transparently as possible.

If you have any questions regarding Yoursminc and Peppol, please contact us via our chatbox.

Yours sincerely

Yoursminc Support Team